To meet the modern market requirements of integration among physical and digital channels,
we rely on an Omnichannel Fashion Retail offer, specifically designed for the textile and fashion retail industry, in collaboration with Birchman Group.
Omnichannel is where a retailer is able to address a consumer’s needs through multiple touch points,
thus incorporating technology as part of the customer experience.
A good Customer Engagement Management strategy increases client
retention rate by 91%, because is able to follow the customer
along the whole shopping journey.
We are exclusive distributor on the Italian market of Birchman FashionWorks solution,
based on SAP and improved by the best practices over 15 years of experience among over 30 clients, thus granting:
Link all channels in Omichannel
Deeper knowledge of the consumer
Improved customer experience
Improved brand image
Accurate real-time market trends forecasts to react quickly
Stock availability anytime, anywhere